Wholesale Account Management

To access the Wholesale Account Management (WAM) site directly, click link below:

 

Requirements for Resellers

Our model Resellers are companies that aspire to or currently offer VoIP services to their embedded base of residential or commercial customers. New and existing companies alike can benefit from our platform. We provide you with the ability to build your own pricing models, brand your company, and bill your end user customers directly so that you can control the experience they receive. Our partners are responsible for provisioning customers (through the platform we provide), billing the end user customer, Tier 1 and Tier 2 support.

Ideal partners historically have been Cable Companies, ISPs, Switchless Resellers, Master Agents, Wireless Broadband Providers, CLECs and MVNOs. We are open to discussing opportunities with all that have a need for this type of program.

Business Services

Receive the benefit of minimal capital investment and enjoy the world class features that are easy to use and access. A few of the GLOBALINX® benefits include:

  • Web access for real-time updates
  • Disaster recovery with out-of-service forwarding and device mobility
  • Four digit dialing
  • Meet-Me Conferencing
  • And much more!
 

Provided Tools and Processes

Sales and Marketing

  • Sales guides: including network architecture, service overview, features list with explanations, etc.
  • Sales presentations: end-user sales presentations, specific application presentations, customer user guides, etc.
  • Business models: include end-user business models that are capable of comparing their existing voice and data solution and sample financial spreadsheets.
  • Case studies: enterprise case studies that show the hosted PBX solution, advantages it provides and other benefits such as enhanced applications, cost savings, etc.
  • Training guides for features and value based selling.

Network Implementation

  • Engineering
    • Test plans, procedures and results
    • Engineering guidelines
    • Network architecture guidelines
    • Maintenance procedures
  • Provisioning
    • Processes, timelines, interfaces and forms
    • Installation procedures
  • CDR is available through our web portal or FTP site.
  • Customer Care
  • Documentation
  • Training
  • Web-based knowledge base

Benefits

  • Reduced time to market
  • Deployment in 30 days or less
  • Sales and engineering support provided
  • Minimized capital and operational investment
  • Leverage GLOBALINX®’s knowledge and experience
  • Volume pricing for complimentary services
  • Build higher customer loyalty and reduce churn (services and features are ‘sticky’)

Business Enterprise Features

  • Unified messaging
  • Meet-Me Conferencing
  • Find-Me, Follow-Me
  • Click-to-dial
  • Standard based equipment
  • Simplified moves and changes
  • Carrier class reliability
  • Business continuity
  • Out of service forwarding
  • Personal and corporate directories
  • Geographic network redundance